Best-Rated Beans and Ground Coffee Machine Brands

See Our Ratings Methodology.

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Most Satisfied Customers | Breville

Aussies have rated Breville as number one in Canstar Blue’s beans and ground coffee machine ratings, with five-star reviews for performance, design, ease of use, features and functionality, value for money and overall satisfaction.

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How we rate beans and ground coffee machine brands

Our review compares beans and ground coffee machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which beans and ground coffee machine brand they think is best!


Canstar Blue surveyed 297 Australians for their feedback on the beans and ground coffee machine brand they have purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their beans and ground coffee machine brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with the beans and ground coffee machine brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Performance: performs as described given frequency of use.
  • Ease of use process for use is simple and efficient in achieving results, instructions are easy to understand.
  • Ease of cleaning: pieces dismantle in a way that is easy to clean.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Breville
  • Sunbeam
  • DeLonghi
  • Anko

Find more detailed information on our Most Satisfied Customer methodology.


Top Beans and Ground Coffee Machine Brand – Breville

the Barista Express

Breville, founded in Sydney, is a kitchen appliance brand that sells a range of products such as microwaves, ovens, kettles, toasters, blenders and more. Breville offers a range of coffee machines with features such as an in-built coffee bean grinder, milk frother and touch screen.  

 

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

More about our coffee machines ratings

Here are the past winners from Canstar Blue’s coffee machine ratings:

  • 2023: De’Longhi
  • 2022: Sunbeam
  • 2021: De’Longhi
  • 2020: Nespresso
  • 2019: ALDI Expressi
  • 2018: De’Longhi
  • 2017: Nescafe Dolce Gusto
  • 2016: Nescafe Dolce Gusto
  • 2015: ALDI Expressi
  • 2014: ALDI Expressi
  • 2013: ALDI Expressi
  • 2012: Nespresso
  • 2011: Nespresso

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